Driving Responsiveness – Agility Series (Part Two)

During a business downturn, it is important to go beyond just surviving and position your organization as a stronger and more resilient enterprise so your operations can withstand unexpected challenges. Downturns are often seen as an opportunity to revisit your current IT operations and create a sense of urgency to proactively drive change that are necessary to succeed going forward. In this second installment of our Agility series, we take a look at centralized cloud network management.

Keep your network ‘always on’, secure and running with high-speed connections

Cloud Managed Networks enable organizations to modernize aging technology by moving their network operations onto cloud platforms so they can gain central visibility into all their cloud-based network systems, applications and devices to ensure reliable uptime and performance. Many aging legacy systems are not designed for today’s remote and multi-site workforces who demand anywhere, anytime network access and real-time office functionality from any device. Cloud managed networks are designed specifically to accommodate today’s digital-savvy workers and can help simplify how organizations monitor, manage and support their IT operations.

In many cases, a managed services provider will do the heavy lifting of watching the organization’s network around the clock to avoid downtime or poor network performance. They will holistically monitor and correct all network issues – overseeing granular control over bandwidth, apps and devices to ensure optimized operation. A multi-site network portal is used to provide end-to-end, real-time monitoring and alerting on all branch locations for complete application-aware bandwidth control. To ensure high voice quality on both wired and wireless devices, software-defined dynamic steering is used to shift WAN traffic to a better call path to eliminate jitter or session drops. Most cloud managed network providers also provide multi-layers of security defense, including firewall protection, VPN monitoring, content filter, intrusion protection, virus shielding as well as redundant failover.

Let’s look at a scenario where an organization using Magna5’s Cloud Managed Network made a significant impact.

A busy debt collection law practice handling thousands of delinquent debts, claims and settlements was experiencing frequent network downtime and unreliable connectivity. Their aging on-premises legacy network was struggling to handle the growing workflow and bandwidth requirements, causing frequent call drops, poor voice quality and inconsistent Internet connectivity. Rather than invest a ton of money to upgrade all their network hardware that would take a lot of manhours to install, they engaged Magna5 to shift their entire infrastructure onto Magna5’s fully managed cloud network. By making this move, they gained state-of-the-art firewalls, switches, access points and SD-WAN traffic management all fully managed by Magna5. In addition, Unified Communication seats were added to enable anywhere, anytime access to the network from any device. During the rollout, the law practice experienced a noticeable difference in better connectivity, improved access from their mobile phones and reliable uptime. All network monitoring, alerting and patch management were handled by Magna5.

Need to improve network performance and uptime? Take a look at our Cloud Management Network video to learn more.

Mike Penn

Mike Penn

Mike Penn joined Magna5 as Senior Content Developer. His role is to bring to life stories that inspire or inject clarity in how managed services and emerging trends can be applied to help organizations operate better and more efficiently.


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