Think you will never fall for a robocall scam? Read this incredible story of how one victim lost her life savings through robocall spoofing.

Scam robocalls have destroyed trust in phone calls. Fraudsters spoof the caller ID to make it appear as if the call is coming from a legitimate business to trick unsuspecting consumers. This results in people no longer answering their phones. Through robocall scams, business reputations are being tarnished. Consumers are being ripped off. And critical information is not getting through to the right people.

Help Is on the Way!

Here’s an update on the progress of STIR/SHAKEN national robocall prevention legislation.

Lawmakers on November 15 introduced a bipartisan legislation bill (S. 3655 ) that will bring robocall prevention enforcement on a national level up another notch. The legislation is called the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act).

The announcement was made by six legislators who have been leading efforts to move these bills through the legislative process.

“Today, we are proud to announce that we have come to an agreement in principle on legislation, the Pallone-Thune TRACED Act, to combat the robocall epidemic that we believe can be signed into law by the President.

“It’s time to put Americans back in charge of their phones.

“Our agreement will require telephone carriers to verify calls and allow robocalls to be blocked in a consistent and transparent way, all at no extra charge to consumers. The agreement also gives the FCC and law enforcement the ability to quickly go after scammers.”

The Pallone-Thune TRACED Act will combine (and reconcile) the TRACED Act, which passed the Senate in May, and the Stopping Bad Robocalls Act, which passed the House in July.

The new bill couldn’t come sooner. According to YouMail, robocall activity spiked in October 2019 to an all-time high of 5.7 billion. And that figure is just for one month!

Doing Our Part

Magna5, as a voice and carrier service provider, has already made application to the Policy Administration for a trust token. Once implemented, cryptographic certificates will authenticate and verify the caller ID, allowing us to attest to the level of confidence the calling party has property representing their calling number. Consumers will be able to act on these attestations and turn down calls.

  • When a call is placed, a digital certificate is included with the call signaling information.
  • The recipient’s carrier inspects the call to make sure the certificate is present and valid.
  • If the certificate passes inspection, the call is passed to the called party’s telephone service provider with the certificate.


Once all carriers nationwide have adopted the TRACED Act and STIR/SKAKEN protocol in their systems, it will be an effective deterrent to reduce robocall scams.

Michael Penn

Mike Penn

Mike Penn joined Magna5 as Senior Content Developer. His role is to bring to life stories that inspire or inject clarity in how managed services and emerging trends can be applied to help organizations operate better and more efficiently.


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